SBM Articles


Cultures Are Human

by Jonathan Jones

Recognizing and accepting the humanity of all employees is key to successful culture-centric leadership. A culture is organic; thus, it can decline or grow. The mere presence of humans creates a messiness that many managers are uncomfortable experiencing. In her new book, The Human Team, Jeanet Wade shares six facets of human needs that are central to healthy teams and organizational cultures.

Clarity of values, roles, and expectations. When team members have a clear understanding of what is required and how to behave, they are more likely to feel a part of the team and culture.

Challenge to be better. Encouragement is needed to leverage one’s potential and exceed expectations. With the proper support, team members can build more effective problem-solving skills. Additionally, they’re more likely to engage in critical thinking processes that are crucial for growth and to have a greater desire to take initiative toward a greater good.

Contribution as a part of the the team. Each member must understand and feel that his or her efforts are important and make a difference.

Connection to other people and a purpose. An emotional connection among team members allows for greater engagement and collaboration.

Consideration, appreciation, and recognition for doing meaningful work. When team members are recognized and valued for their contributions, their satisfaction and engagement increases, and they are inspired to constantly grow.

Confidence, borne from competence and experience. Increased confidence breeds greater self-efficacy and initiative, while creating a foundation for self-accountability and continual growth.

As a leader, make sure that you are satisfying these needs for yourself as well as the people whom you serve.

Jonathan Jones ( or 314-608-0783) is a CEO peer group chair/coach for Vistage International.

Submitted 1 years 60 days ago
Categories: categoryCulturecentric Leadership
Views: 734