by Jonathan Jones
When people come to me wanting to improve their companies, I tell them about the “power of engagement” concept. Usually they are intrigued by the Gallup organization’s definition: “Engaged employees work with passion and feel a profound connection to their company. They drive innovation and move the organization forward.” But few understand what it could mean for them.
Let’s break that definition down into four essential components of employee engagement.
“Working with Passion”— Employees are excited about what they do.
“Maintaining a profound connection”— Employees see their work as a responsibility rather than a job. Their personal values match those of the culture.
“Driving innovation” — Employees feel free to take calculated risks in order to serve customers.
“Moving the company forward”— Employee loyalty and enthusiasm actively ensure the company’s excellence and growth.
How can you help employees become engaged?
- Find the most qualified people who fit your culture.
- Be clear about each person’s specific responsibilities.
- Clarify the company’s mission and values, and recognize any employee whose efforts advance them.
- Hold employees accountable for results, but also recognize and reward.
- Ensure their autonomy and trust them in making decisions to advance the company’s success.
- Encourage employees to work together and get to know each other as friends and coworkers.
- Be open to change that may be uncomfortable, yet is aligned with the company’s strategic objectives.
Remember, your responsibility is to create the environment, not to do the work. Engaged employees will outperform you.
Jonathan Jones (jonathan@jonathanjonesconsulting.com or 314-608-0783) owns Jonathan Jones Consulting
Submitted 10 years 82 days ago