Wednesday, August 27, 2014
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Upcoming SBM Events

Small Business Awards

08/20/14 | 11AM - 1PM | Hilton Frontenac Hotel  | Presented by Northwestern Mutual 

Celebrate the Top 20 companies in St. Louis.  Top companies throughout the area are nominated and judges choose the top 20 businesses.  We bring the winners together, as well as previous year alumni, for a lunch celebration.  Event Sponsors:  Northwestern Mutual, Winning Technologies, Evans & Dixon, Accupay APS Payroll and Lopata, Flegel & Company.  Cost:  $50, Tables of 10 are $500.  Call 314.569.0076.

St. Louis Business Expo

10/22/14 | 11AM - 5PM | St. Charles Convention Center

The Expo is the largest business-to-business conference in Missouri, where 2,000-3,000 professionals come to learn, network and grow their business. The day includes an opening workshop, a full day’s worth of seminars and workshops, an awards luncheon, more than 100 exhibitors and a networking happy hour.  For a booth at the event, contact Pat Coates at 314.569.0076, ext. 109 or email her at  For more information on the expo, seminars and booth pricing, click here.  Cost is FREE to attend.  Click here to register.

Best In Business Award Luncheon

 10/22/14 | 11AM - 1PM | St. Charles Convention Center  | Presented by Northwestern Mutual 

Through our reader surveys, 54 area businesses are chosen in 14 categories as the Best Businesses in St. Louis.  These businesses are honored at the luncheon.  Event Sponsors:  Northwestern Mutual, Winning Technologies.  Cost:  $50, Tables of 10 are $500.  Call 314.569.0076






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Never give an answer when you can ask a question

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As a leader, it is your job to get others to think and work together.  With questions, you can uncover better and more effective answers.  In my opinion, "Why?" is the greatest question ever.  It may take five to 10 why's before you get down to the why of the problem, but once you do you'll be surprised how fast the right answers will materialize.


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Follow-Up Sells

Email after the sale to grow your business

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Do you send follow-up emails to customers soon after they do business with you?  If not, you may be missing opportunities to drive more business and generate referrals.  Customers appreciate your business most in the hours and days after a purchase.  That is the time when a customer will welcome an email or other communication from you.  This especially applies to first-time customers with whom you wish to forge a bond. 

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